Privacy Policy

The following Privacy Policy, effective September 2009, is to inform users of how collects, stores, and uses personal information submitted via the site.

1. Collection of Information
Certain applications on may require users to register or to provide personal information in order to make a commercial transaction or to subscribe to a newsletter. Such personal information is not shared or sold to third parties. To better understand the needs of our website users, we may also request demographic information. Entry of such information is optional. If we request demographic information, we will not share your personal information with any other entity. If we do share demographic information with third parties, we will give them aggregate information only.

We analyze traffic to in various ways, and use Google Analytics to generate statistics and measure site activity to improve the usefulness of the site for our visitors.

2. Cookies
This web site employs cookie technology. A "cookie" is a small piece of information that a web site asks your browser to store on your hard drive. This information helps the web site "recognize" you instantly. Cookies recall information you entered before so you don't have to reenter it again, keep track of items you put into your shopping cart, tell us what pages on the site you previously visited, and help us determine whether you came to the site from a particular internet link. If you prefer, you can disable cookies on your browser settings. You may still use our web site, even with cookies disabled.

3. Mailing Lists
If you subscribe to our enewsletter, From the Top will periodically contact you with special offers, updated information, and new services. Any emails sent to you by From the Top will offer you the option to be removed from the email mailing list.

Selected applications on our web site allow visitors to subscribe to our newsletter by providing their names and addresses. If you provide From the Top with your mailing address or telephone number, we may also use this information to alert you to updated information and new services. If you wish to be removed from the mailing list, you may do so by emailing or calling 617-437-0707.

Occasionally, we make ticket-buyer mailing addresses available to other local reputable arts organizations and/or non-profit organizations whose products or services we think you might find interesting. If you do not want us to share your mailing address with other companies or organizations, please let us know by emailing or calling 617-437-0707.

4. Financial information
From the Top will protect any personal financial information that you share with us.

From the Top's online store is hosted by an external site, Volusion. Online donations to From the Top are processed through the third party site, Network for Good. From the Top chose these entities due to their excellent reputation for security. Any information provided by our patrons while at or adheres to the Privacy Policy of that respective site.

Volusion (From the Top online store) Privacy Policy

Network for Good (From the Top online donation site) Privacy Policy

If you make a donation via credit card, we will use your credit card number only to process your contribution and will not use it for marketing purposes. For reasons of security, credit card information is not stored at From the Top. We will retain order information for our records, but this information is never shared with third parties.

5. Links
Our site includes links to other websites. We do not control the privacy policies of the destination sites. Once you leave our servers (you can check where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the Privacy Policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the Privacy Policy of any of these sites via a link from the site's homepage, you should contact the manager of that site for more information. From the Top is only responsible for the privacy of content at

6. Children/Show Applicants
Young musicians under the age of 18 may apply for our show, the Jack Kent Cooke Scholarship program, or sign up for our enewsletter. Personal information relating to minors is never shared or sold to third parties.

7. How to update your personal information
You can help From the Top maintain the accuracy of your personal information by notifying us when you change your address, title, phone number, or email address. Visit our Contact Us page to update your information.

8. Your Consent
By using, you consent to this Privacy Policy. We reserve the right to change our Privacy Policy at any time. If this policy should change, we will first post the policy changes on this page. Once posted, such changes shall be effective immediately. Your continued use of this site will be considered acceptance of the modified policy.